WHEREAS, 365BackgroundChecks operates Background Check and Drug Screening Services, a
la cart, (the “Service”), a service used to compile and/or produce consumer,(also referred to
as “Applicant” in this document) reports for clients which may include information about a
consumer’s (also referred to as an employee or an applicant for employment) dates of previous
employment, salary, licensure, accidents, work experience, along with reasons for termination
of past employment, credit (except California), workers’ compensation claims, driving records,
criminal records, education, military records (DD214), judgments, bankruptcy proceedings,
references, etc., from federal, state, county and other agencies that may be public or private
agencies that maintain such records for employment purposes. 365BackgroundChecks also compiles
and produces “investigative consumer reports,” as defined by the federal Fair Credit Reporting
Act (FCRA), which may contain information obtained through personal interviews with neighbors,
friends, former employers, or past or current associates of the consumer to gather information
regarding the consumer’s work performance, character, general reputation, mode of living, and
personal characteristics may be obtained for employment purposes and will be used for no other
purpose. In addition, 365BackgroundChecks offers drug testing services that are collected from
the consumer and will only be obtained for employment purposes.
If and when 365BackgroundChecks offers “investigative consumer reports,” 365BackgroundChecks
also will comply in such cases and produces “investigative consumer reports,” as defined by
the federal Fair Credit Reporting Act (FCRA), which may contain information obtained through
personal interviews with neighbors, friends, former employers, or past or current associates
of the consumer to gather information regarding the consumer’s work performance, character,
general reputation, mode of living, and personal characteristics may be obtained for
employment purposes and will be used for no other purpose.
WHEREAS, 365BackgroundChecks operates as a consumer reporting agency (as defined by
the federal Fair Credit Reporting Act, 15 U.S.C. 1681 et seq.) and will adhere to applicable
laws set forth in the preparation and transmission of the reports for employment purposes and
will be used for no other purpose.
WHEREAS, 365BackgroundChecks agrees to follow proper protocol as set forth by the
FCRA, which is governed by the Consumer Financial Protection Bureau, and by
365BackgroundChecks own internal policies, in order to ensure reasonable accuracy of consumer
reports. If requested by the Client or the consumer, 365BackgroundChecks will re-verify, at no
additional charge to either party, the consumer’s report that contains discrepancies provided
to the Client.
WHEREAS, 365BackgroundChecks agrees to follow proper protocol in regards to employment
drug testing services, including but not limited to the Department of Health and Human
Services (“HHS”), Department of Transportation (“DOT”), Nuclear Regulatory Commission (“NRC”)
guidelines and any applicable federal, state and local laws.
WHEREAS, 365BackgroundChecks agrees to follow proper record retention protocol set
forth by the Federal Trade Commission (“FTC”) and 365BackgroundChecks internal Record
Retention and Destruction policy. Trubackground’s
Record Retention and Destruction policy states 365BackgroundChecks will retain all consumer
related files for seven (7) years from when the file was initially requested by the Client.
365BackgroundChecks is a registered d/b/a/ of Trubackgrounds, LLC.
NOW, THEREFORE, in consideration of the promises and mutual covenants contained in this
Agreement, the Parties agree as follows:
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1. CONFIDENTIALITY.
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1.1 Client agrees to keep all reports, whether oral or written,
strictly confidential, and, except as required under 15 USC-1681d or any other legal
process, shall not divulge the information to any other person other than a person
whose duty requires him or her to participate in the decision for which the report was
ordered.
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1.2 Client agrees that only Authorized Users can order or have
access to consumer information provided by 365BackgroundChecks. Client may, in
writing, authorize additional users on Client’s account who can access the secure
on-line system or who can access consumer information on behalf of Client via
telephone.
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1.3 The client understands the sensitive nature of consumer reports,
the need to protect the information contained in the reports, and the consumer report
retention and destruction practices outlined by the FCRA and DPPA. 365BackgroundChecks
and the client agree to:
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1.3.1 Limit dissemination of consumer information only to those
with a legitimate need to know, those that have a permissible purpose, and those
who are authorized by the Consumer;
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1.3.2 Retain Consumer data in a confidential manner;
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1.3.3 Destroy data in a secure manner to make it inaccessible,
unreadable, and/or unrecoverable; and
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1.3.4 Protect the privacy of Consumer information contained in
motor vehicle records and access DMV records only with written consent of the
consumer.
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2. QUALIFIED CLIENT.
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2.1 Client will only be given access to some restricted Consumer
information once the following criteria has been verified:
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2.1.1 Address
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2.1.2 Main telephone number
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2.1.3 Copy of business license or organization paper received
with “filed” stamped by appropriate government agency.
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2.1.4 Business reference (if applicable)
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2.1.5 The client has signed the client service agreement by an
authorized representative.
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2.1.6 On-Site Visual Inspection Method (if applicable) - On-Site
visual inspection of client’s premises is to ensure the client is a valid business
and it has a true business identity.
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3. USER NAMES.
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3.1. Client agrees to create unique and separate username(s) and
password(s), for each person accessing the 365BackgroundChecks portals /websites.
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3.2. Client will not, under any circumstance, share log in
username(s) or password(s) with anyone other than the person who has been assigned
that information.
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4. PURPOSE & AUTHORIZATION.
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4.1. Client agrees to provide the Consumer with a clear and
conspicuous stand-alone written disclosure document informing the Consumer that a
consumer report may be obtained for employment purposes.
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4.2. Client agrees to obtain a signed Authorization form, and to
remain in compliance with state and federal laws, from each Consumer prior to
requesting a background check, Drug Screen and or consumer report.
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4.3. Client agrees to retain a signed Authorization form for as long
as the Consumer is employed with Client or for a minimum of 1 year from when the
consumer repot was requested if not hired.
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4.4. The client understands it must have a permissible purpose for
ordering information and further agrees to comply with disclosure and authorization
requirements to the Consumer as required by the FCRA.
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4.5. Client agrees not to request any information beyond information
used to verify suitability of a Consumer for employment.
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5. LEGAL RESPONSIBILITIES.
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5.1. Client understands it must have a permissible purpose for
ordering information and further agrees to comply with disclosure and authorization
requirements to the Consumer as required by the FCRA.
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5.2. Client understands and agrees to comply with adverse action
procedures required by the FCRA.
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5.3. Client understands and agrees to comply and provide “A Summary
of Your Rights Under the Fair Credit Reporting Act” to and applicant or Consumer.
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5.4. Client understands the confidential nature of the information
being requested and will keep it confidential.
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5.5. Client will comply with all laws and regulations and will not
use consumer information in violation of any state or federal law, including Equal
Opportunity laws.
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5.6. 365BackgroundChecks has advised Client that use of consumer
reports must conform to certain legal requirements and that Client should consult with
its legal counsel regarding its specific legal responsibilities.
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5.7. Client understands 365BackgroundChecks is not rendering a
decision of whether to employ an applicant or not and that such decision is solely
that of the Client.
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6. MOTOR VEHICLE REPORTS aka INSTANT DRIVING RECORDS.
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6.1. Client certifies and warrants that it will comply with the
Driver’s Privacy Protection Act, (DPPA) and the FCRA and all other applicable state or
federal laws when requesting a Consumer’s driving record.
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6.1.1. DRUG TESTING. Client acknowledges and agrees drug testing
services that may be produced and/or compiled for under this Agreement shall be
for the Client’s employment drug testing services only and shall not include any
clinical laboratory testing services which are specifically excluded from this
Agreement. Drug testing services shall be provided under, but not limited to, the
Department of Health and Human Services (HHS), Department of Transportation
(“DOT”), Nuclear Regulatory Commission (“NRC”) guidelines and any applicable
federal, state and local laws. 365BackgroundChecks advises Client to set forth
policies and procedures with regards to employment drug testing services.
365BackgroundChecks does not maintain any Drug Testing Labs. It is the intent of
365BackgroundChecks to be a facilitator and provider of records and report to our
clients for Drug Screening tests performed by other federally regulated
organizations.
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7. ADVERSE ACTION PROCEDURES.
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7.1. Client understands and agrees to comply with adverse action
procedures required by the FCRA which include:
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7.1.1. Providing a pre-adverse action notice to Consumers along
with a copy of the consumer report, “A Summary of Your Rights Under the Fair
Credit Reporting Act,” and the Credit Reporting Agency (“CRA”) contact
information; then
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7.1.2. Allowing the consumer, (Applicant) a designated period of
time to contact the CRA if the consumer wishes to dispute any information in the
consumer report. (365BackgroundChecks recommends at least 5 business days to let
the consumer respond to the “negative” report(s))
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7.1.3. After the designated period of time has lapsed, Client,
may make the decision to take an adverse employment action against the Consumer.
If Client takes an adverse employment action against the Consumer, whether it be
employment denial or withdrawal of offer, Client shall provide the following
information to the consumer:
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7.1.3.1. An FCRA compliant Adverse Action Notice informing
the Consumer of their right to dispute the accuracy or completeness of any
information the CRA furnished, and to get an additional free report from the
CRA if the Consumer asks for it within 60 days,
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7.1.3.2. The CRA contact information, including name,
address, telephone number and a toll-free telephone number,
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7.1.3.3. A statement the consumer that they may obtain a
free copy of the report,
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7.1.3.4. A statement to the consumer that they may dispute
the accuracy or completeness of the information with the CRA and
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7.1.3.5. A statement that the CRA did not make the decision
to take adverse action and is unable to provide the consumer the specific
reasons why the action was taken.
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7.2. 365BackgroundChecks advises Client that it has specific legal
obligations and responsibilities regarding taking adverse action against a Consumer
based on a consumer report and that Client should consult their legal counsel
regarding specific legal responsibilities.
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7.3. Upon written or verbal request made by the Consumer to
365BackgroundChecks or to Client, within a reasonable period of time, Client shall
make a complete and accurate disclosure of the nature and scope of the investigation
performed. This disclosure shall be made in writing, mailed, electronically mailed, or
otherwise delivered, to the Consumer not later than five days after the date on which
the request for such disclosure was received from the Consumer.
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8. LAWS AND REGULATIONS.
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8.1. Client understands that 365BackgroundChecks adheres to the laws
set forth by local, state, and federal governments and the FCRA; and under no
circumstances will any deviation from the FCRA, local, state or federal laws be
approved or accepted.
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9. LEGAL COUNSEL.
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9.1 Client understands 365BackgroundChecks is not legal counsel and
cannot provide legal advice. Client should work with counsel to develop an employment
screening program specific to its needs. It is necessary for Client to work with
counsel to ensure Client’s policies and procedures related to the use of CRA-provided
information is in compliance with applicable federal state and local laws.
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10. INDEMNIFICATION BY CLIENT.
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10.1. Client recognizes that information contained in reports is
obtained from various third party sources and 365BackgroundChecks cannot ensure or
guarantee the accuracy of the information obtained and Client releases and holds
harmless 365BackgroundChecks and its affiliates, officers, agents, employee,
contractors and/or approved vendors, which may include but not limited to, Equifax for
Equifax’s Indemnifications clause], TransUnion and National Student Clearinghouse, and
any and all Agents of 365BackgroundChecks from any liability for claims arising out of
inaccurate or incomplete or information reported.
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10.2. Client hereby indemnifies and agrees to defend and hold
harmless 365BackgroundChecks and its affiliates, officers, agents, employee,
contractors, and/or approved vendors which may include but not limited to, Equifax,
TransUnion and National Student Clearinghouse from and against any and all demands,
claims, actions, proceedings, damages, liabilities, losses, fees, costs or expenses
(including without limitation reasonable attorneys’ fees and the costs of any
investigation) directly or indirectly arising from or in any way connected with: (i)
Client’s use of or reliance on any services, reports or other information or data
supplied or to be supplied to Client by 365BackgroundChecks under this Agreement; (ii)
any breach of or default by Client under the terms or conditions of this Agreement;
(iii) the use or possession of any services, reports or other information or data
received by Client from 365BackgroundChecks and supplied or intentionally or
unintentionally released by Client to any third-party; (iv) any alleged or actual
negligence, gross negligence, or willful misconduct by or on behalf of Client or its
employees or agents (whether or not any negligence of 365BackgroundChecks is alleged
to have been contributory thereto); (v) Client’s failure to comply with comply with
any federal, state or local laws, regulations or ordinances; or (vi) Client’s breach
or alleged breach of any of its contracts with third parties.
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11. PAYMENT AND CHARGES.
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11.1. Client is responsible for the accuracy of information it
inputs directly into the 365BackgroundChecks website. Upon notice and for an
additional fee, 365BackgroundChecks will conduct additional research in an effort to
correct any incorrect consumer information.
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11.2. 365BackgroundChecks will provide Client with a schedule of the
charges for its reports and services.
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11.3. 365BackgroundChecks will give reasonable prior notice (not
less than five business days) of any changes in the schedule of charges.
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11.4 Client understands 365BackgroundChecks will bill monthly for
the Services rendered by way of electronic mail, and the payment terms are dependent
on the package choice and term of this contract. Furthermore, it is the Client’s
responsibility to keep a valid email address on file for invoicing purposes
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11.5. Client agrees to promptly pay invoices. Client’s failure to
pay invoices will be subject to the laws of the State of Florida. Client further
agrees to pay all reasonable attorneys’ fees and costs should 365BackgroundChecks at
all prevail in any litigation to recover fees charged under this Agreement.
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12. AUDIT
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12.1. Client understands 365BackgroundChecks conducts annual audits
in order to comply with the FCRA. Client understands it may be asked for a copy of the
Consumer’s Authorization form in connection with these audits. Client understands it
will be given written notice of any such audit and, upon receipt of such notice,
Client is required to provide the Consumer’s authorization form to 365BackgroundChecks
within 30 days from the date of the written request
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13. TERM & TERMINATION.
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13.1. The Agreement will automatically renew automatically for the
same period in time, unless notice of intent to terminate occurs a minimum of ninety,
(90) days prior to the auto-renewal period.
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13.2. Notwithstanding the foregoing, if Client is delinquent in the
payment of charges, violates the FCRA or other applicable law or violates a material
term of this Agreement, 365BackgroundChecks may, at its election, discontinue
providing services to Client and terminate this Agreement immediately by providing
written notice to Client.
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13.3. Neither Party shall be liable to the other Party for any costs
or damages of any kind, including direct, special, exemplary, punitive, indirect,
incidental, or consequential damages, or for indemnification, solely on account of the
lawful termination of this Agreement.
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13.4. The term additionally governs the discount for On-Time
payments. Please also refer to section 14 of this contract.
Client understands it must have a permissible purpose for ordering information on potential
applicant(s) and/or current employee(s) and must obtain a disclosure and authorization form
signed by the Consumer. By signing this Agreement Client acknowledges it has received a copy
of “NOTICE TO USERS OF CONSUMER REPO RTS: OBLIGATIONS OF USERS UNDER THE FCRA”, “Complying
with the Fair Credit Reporting Act”, Trubackground’s most up to date disclosure and
authorization form that includes “A Summary of Your Rights under FCRA”, Remedying the
Effects of identity Theft, the Driver’s Privacy Protection Act (DPPA), and a sample copy of
the adverse action document(s).
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14. PROVIDED SERVICES.
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14.1. 365BackgroundChecks services include the following:
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Social Security Trace: A public records search of the consumer or
Applicant based on the addresses generated by the consumer or Applicant’s social
security number and current address.
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County Criminal Search: A search of court records for convictions within
up to three counties in which the consumer or Applicant has lived or worked, (see
schedule for further details). When a Statewide is utilized, for example in New
York or New Jersey, county level searches will not be used in these cases.
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OFAC Search: A search of lists or databases maintained by the Office of
Inspector General, the General Services Administration, or other federal agencies’
records for listing as debarred, excluded or otherwise ineligible for federal
program participation.
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National Sex Offender Registry Search: A search of the registry that is
coordinated by the United States Department of Justice containing information
about sex offenders throughout the United States.
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365 National Criminal Sweep Search: A search of multiple data sources
which include a Patriot search, Department of Corrections, Department of Public
Safety, State Level Criminal Search, Surrounding State Criminal Search, and
Multi-state Criminal Search, State Level Sex Offender Registry Search, Nationwide
Sex Offender Registry Search and Terrorist Search. While quite often there is
missing information, it at times provides information you may not have received
for one reason or another. Please use this information delivered, with caution,
due to frequent inaccuracies that can occur.
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MVR Records Search: A motor vehicle record (MVR) check reveals a person’s
driving history and typically includes the following: Driver’s license number ~
Full legal name ~ License expiration date ~ Birthdate ~ Physical descriptors
including weight, gender, height, hair color, eye color, and photograph ~ Issuance
date ~ License type ~ Traffic violations ~ Accident reports ~ Traffic crimes ~
License suspensions and Assessed points.
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Drug Testing - Laboratory Testing
This includes up to a “10 standard panel: – (Cannabinoids (THC), Cocaine,
Amphetamines, Opiates, Phencyclidine (PCP), Methadone, Barbiturates,
Benzodiazepines, Propoxyphene, Methaqualone) . We will help to facilitate the
following as well:
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Instrumented Point of Collection Test (“POCT”) Utilizing testing devices such
as eCup, eCup+, xCup™ and other similar devices (or conversion to equivalent
lab panel).
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Electronic Results Reporting.
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Confirmatory Testing at Designated Lab of non-negative specimens by Gas
Chromatography/Mass Spectrometry (“GC/MS”).
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Data Management and Administrative Support for same.
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15.Pricing and Discount Selection For
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Standard pricing is $149.00 per year with a three-year minimum contract. Some
discounts may apply